terms of service.

These Terms of Service (the “Terms”) are a binding legal agreement between you and Polari Group, a New Mexico limited liability company (“Polari Group,” “we,” “us,” or “our”). They govern your access to and use of Ojalá — our website at ojaladating.com (the “Site”), our iOS and Android mobile applications, and every related service we operate (collectively, the “Service”).

These Terms contain a binding arbitration clause and a class action waiver (§§ 21–22). They affect your legal rights. Read them carefully.

1. Acceptance and updates

By creating an account, signing in anonymously, or otherwise accessing or using the Service, you agree to these Terms, our Privacy Policy, and our Community Guidelines. If you don't agree to any of these, don't use the Service.

We may update these Terms from time to time. Material changes will be announced inside the app and on the Site at least 14 days before they take effect, except where a shorter window is necessary to comply with the law or to protect users from imminent harm. Continuing to use the Service after a change takes effect means you accept the updated Terms. If you don't agree, stop using the Service and delete your account.

2. Eligibility

The Service is exclusively for adults aged 18 or older. By creating an account or using the Service, you represent and warrant that you are 18 years of age or older. If you are under 18, you are prohibited from using the Service.

You affirm, under penalty of perjury, that you are 18 or older. We ask your age when you create an account and refuse any account that reports an age under 18.

Misrepresenting your age is a material breach of these Terms and will result in immediate termination, account preservation for law enforcement, and, if you are under 18, a report to the National Center for Missing & Exploited Children (NCMEC).

3. Accounts

Account types. The Service supports anonymous accounts (browse-only) and registered accounts (email + password). Anonymous accounts cannot post, send messages, file reports, block users, or upload content. To access write features, you must convert your anonymous account to a registered account.

Your responsibility. You are responsible for activity on your account, for keeping your password confidential, and for the accuracy of the information you provide. Notify us at safety@ojaladating.com if you believe your account has been compromised.

One account per person. You may have only one active registered account at a time. Creating additional accounts to evade a ban, restriction, or block is prohibited and is itself grounds for permanent termination.

Deletion. You may delete your account from Settings at any time. When you submit a deletion request, your account is immediately signed out everywhere, hidden from discovery, and queued for review. You have a 48-hour reversible window during which you can cancel the deletion using the magic link we email you. After the 48-hour window, a moderator reviews and approves the deletion; once approved, your account is anonymised (email, password hash, and identifiers cleared), your profile and photos are removed from the active product, and your S3-stored photo originals are hard-deleted within 90 days. A separate, encrypted compliance archive of pre-deletion data is retained for six years for forensic and legal-process response, after which it is also destroyed. Messages and content you sent to other users remain in those users' threads (the FK is set to null on deletion, not cascaded) — see § 12 of the Privacy Policy.

If you are subject to an active legal hold (for example, a law-enforcement preservation request), your deletion request will be refused with a 409 status and a generic “pending review” message until the hold is lifted.

4. Acceptable use — bright lines

You agree not to do, or attempt to do, any of the following on or through the Service. Each item is its own ground for permanent termination. Many are also crimes under federal or state law.

• Misrepresenting your age or allowing anyone under 18 to use your account.
• Creating, sharing, requesting, or possessing any content involving anyone under 18. All uploaded images are hashed against Microsoft PhotoDNA and Thorn Safer databases. Matches trigger immediate ban, account preservation, and an NCMEC report under 18 U.S.C. § 2258A.
• Sex work and solicitation. You may not advertise, offer, solicit, arrange, or facilitate prostitution, escort services, “sugar” arrangements with explicit sexual quid pro quo, or any other transactional sexual encounter.
• Drug sales. You may not advertise, sell, or arrange the sale of illegal drugs or controlled substances. Personal mentions of recreational use in your profile are not the issue — commercial sale is.
• Non-consensual content. You may not share, request, or possess intimate images of any person without their explicit consent for that specific share. This includes revenge porn, deepfakes, “outing” content, hidden-camera content, and screenshots of other users' content redistributed outside the Service.
• Harassment and threats. No stalking, threats of violence, repeated unwanted contact after a user has said no, doxing, or coordinated harassment.
• Hate. No slurs, dehumanising language, or incitement to violence based on race, ethnicity, religion, national origin, sex, gender identity, sexual orientation, disability, HIV status, or any other protected characteristic.
• Impersonation and fraud. No pretending to be another person, no fake profiles, no romance scams, no phishing, no malware links, no fake verification or payment-collection sites.
• Ban evasion. If we suspend or ban your account you may not create a new one, use another person's account to circumvent the action, or attempt to defeat our enforcement systems (including by altering your device fingerprint).
• Automated access. No scraping, no crawling, no bots, no automated downloading or indexing of profiles, photos, or content. No use of the Service to train any machine-learning model, in whole or in part, without our prior written consent.
• Reverse engineering. Don't decompile, disassemble, or reverse engineer the Service. Don't attempt to extract source code or trade secrets.
• Tampering and abuse. No denial-of-service or load-injection attacks. No probing, scanning, or testing the Service for vulnerabilities except as permitted by our Security Disclosure policy (see Safety). No abuse of the password-reset, signup, waitlist, or verification flows.
• Commercial use. The Service is for personal, non-commercial use. No advertising, no link-in-bio funnel to monetised platforms (OnlyFans, paid subscription platforms, cam sites), no recruiting users to other services without our consent.
• Disclosure of others' data. Don't share another user's name, location, photographs, health information, conversations, or any other private information outside the Service without their consent.

5. Your content and the license you grant us

You retain ownership of the content you submit to the Service (your “User Content”) — photos, messages, bio, reports, and so on.

You grant Polari Group a worldwide, non-exclusive, royalty-free, sublicensable, transferable licence to host, store, reproduce, modify (for technical purposes such as resizing, transcoding, and content moderation), display, distribute, transmit, and otherwise use your User Content solely to operate, secure, improve, and provide the Service to you and the other users you intend to share with. This licence ends when you delete the relevant content or your account, except that (a) backups and forensic copies may persist for the retention periods described in the Privacy Policy, and (b) we may retain content that is subject to a legal hold or pending moderation review.

You represent and warrant that you have all rights, consents, and permissions necessary to grant this licence and that your User Content does not violate these Terms, any third party's rights, or any applicable law.

6. Photos and display rules

Nudity and sexually explicit content are not allowed anywhere on the Service. This applies to profile photos, photos shared in messages, and every other surface on which a user can upload an image.

Specifically, you may not upload, share, or display:

• Exposed genitals or anus.
• Sexual acts of any kind.
• Other sexually explicit content (close-up suggestive shots framed as substitutes for the above, partially-obscured genitalia, etc.).
• Images of anyone other than you in your profile photos (without their consent — see also § 4 on non-consensual content).

Every uploaded photo is scanned by Amazon Rekognition before persistence; content above the moderation threshold is rejected on upload. Every uploaded image is additionally scanned against the Microsoft PhotoDNA and Thorn Safer CSAM hash databases; matches trigger immediate ban, account preservation for law enforcement, and an NCMEC report under 18 U.S.C. § 2258A.

Uploads that pass Rekognition automatically may still be subject to human review on report. Rekognition is not perfect; we rely on a combination of automated moderation and user reporting to enforce the display rules above.

7. Communications and messages

Once you and another person have matched, you can send and receive direct messages with each other. Either of you can block the other at any time, which ends the conversation. Messages may include text and photos.

Conversation history is retained for as long as both parties keep their accounts. Either party may delete messages they sent. We may scan, redact, or block messages that violate these Terms, and we may log message metadata for safety and legal-process response.

We do not share the content of your messages with advertisers and we do not sell it (§ 13). See the Privacy Policy for how long we keep messages and who can ever see them.

8. Subscriptions, in-app purchases, and digital goods

Pro subscription. The Service offers a paid subscription, Ojalá Pro, which removes advertising and adds extras on top of what a free account already does. Specific features and prices are presented at the point of sale inside the iOS or Android app.

Consumable purchases. The Service also offers consumable in-app purchases: profile Boosts, which put your profile in front of more people nearby for a set time, and Flare packs, which top up the Flares you can send. Consumables are spent when used and do not carry over after deletion.

Billing platform. All paid subscriptions and consumables are sold and billed exclusively through Apple's App Store and Google Play via their in-app purchase systems. The website does not process payments. We do not see, store, or transmit your payment-card information.

Auto-renewal. Subscriptions auto-renew at the end of each billing period unless you cancel at least 24 hours before the end of the current period in your App Store or Google Play subscription settings. Auto-renewal terms, free trial duration, and any taxes are shown at the point of sale before you pay.

Server-managed grants. We may grant Pro access without an in-app purchase — for example, as a Founding Member benefit, a goodwill credit, or a promotional campaign. Server-managed grants are non-refundable, non-transferable, and may be revoked at our discretion under §§ 10 or 11.

Streaks and rewards. We may offer rewards for engagement — for example, a free Boost for completing a daily check-in streak. Rewards have no cash value, are non-transferable, and are personal to your account. A rewarded Boost is time-limited: it expires if you don't use it within the stated window (currently seven days). Rewarded Boosts do not accumulate — earning a new reward may replace an unused prior one. We may change, suspend, or end any reward or streak, or how it is earned, at any time. Rewards tied to an account that is suspended or terminated under § 11 are forfeited.

9. No refunds — and how to request one anyway

All purchases on the Service are final and non-refundable except where refunds are required by applicable law or by Apple's or Google's store policies. This includes Pro subscription fees (whether or not you used Pro during the paid period), consumable purchases (Boosts, Flare packs) once delivered or activated, and any Pro period that continues after you delete your account or have it suspended.

Because Apple and Google are the merchant of record for all paid transactions on the Service, all refund requests must be made through your App Store or Google Play account settings. Apple and Google handle refunds under their policies; we do not have visibility into, or authority over, those decisions. If they refund you, we will honour the refund on our side (remove Pro access, deduct consumables) without further dispute.

If your account is suspended or banned for violating these Terms, your active subscription and any unused consumables are forfeited. No refund or credit will be issued for the unused period. The same applies to Pro grants tied to the Waitlist or to any other promotional source — see § 10.

If your account is deleted (by you or by us), any active Pro period from an App Store or Google Play subscription continues to bill on its own schedule until you cancel it through the store. Deleting your Ojalá account does not cancel the subscription with Apple or Google.

Where applicable law gives you a separate refund right (including, for residents of the United Kingdom and the European Union, the 14-day “cooling-off” right under the Consumer Contracts Regulations / Consumer Rights Directive), that right applies on its own terms. By starting a subscription or downloading digital content, you may expressly request immediate performance and acknowledge that you lose the cooling-off right once delivery begins, where the law allows this waiver.

10. Waitlist and Founding Member grants

Waitlist. Submitting your email to the Waitlist is not a contract for a paid product. It is a request to be notified when invitations open and, where eligible, to receive a Founding Member benefit. We may decline to invite anyone for any lawful reason. Submitting multiple waitlist entries from different emails is account abuse and will disqualify all related entries.

Founding Member benefit. The first 150 waitlist signups (as displayed publicly) / up to 500 (the actual operational cap) who create an account using the email address they registered on the waitlist will receive Ojalá Pro free for one year, starting the day the account is created. The exact public-vs-operational caps may be adjusted by Polari Group at any time. Founding Member status:

• Is non-transferable. It belongs to the email address on the waitlist; if you sign up with a different email, you do not inherit the benefit.
• Is non-refundable and has no cash value.
• Is revoked in full if (a) your account is permanently terminated for any violation of these Terms or the Community Guidelines, (b) we discover that the underlying waitlist signup was abusive (multiple entries, an already-registered email, fingerprint or IP patterns indicative of fraud), or (c) the email used to claim the benefit was not the email registered on the waitlist. Revocation drops the account to the free tier immediately with no pro-rated refund.
• Continues to expire one year after grant. We will not extend it on request.

When the Founding Member period expires, the account drops to the free tier. Subsequent Pro access requires an in-app purchase through the App Store or Google Play.

11. Account suspension, banning, and enforcement

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if we determine in good faith that you have violated these Terms, the Community Guidelines, or applicable law, or if doing so is necessary to protect users, our infrastructure, or the public.

Temporary suspensions (24-hour, 7-day, or 30-day) may be applied automatically by our moderation system based on the nature of the violation. During a suspension, you cannot sign in, message, post, or upload, and your profile is hidden from discovery.

Permanent bans are reviewed and approved by a human moderator. A permanent ban terminates your access to the Service for life, forfeits any active Pro subscription or remaining consumables, revokes any server-managed grants (including Founding Member), and may extend to any future account we link to you (by email, fingerprint, IP, payment instrument, or other signal).

Account preservation. If your account is terminated for content that may be evidence of a crime (including CSAM, threats, or non-consensual content), we may preserve your account data and content for law enforcement, separately from our normal retention schedule.

Appeal. You may appeal any enforcement action by emailing safety@ojaladating.com with your account email and a description of the issue. We review every appeal. Appeal decisions are final.

12. Reporting, moderation, and safety

You can report any user or content from inside the app (⋯ → Report). Reports are anonymous to the reported user. Our safety team — and AI agents (Amazon Bedrock + Amazon Nova) that surface context — reviews every report. Outcomes range from dismissal to permanent ban, with every action logged in our internal moderation_actions audit table.

You can block any user from their profile. Blocking is symmetric: both parties disappear from each other's conversations and discovery surfaces.

For full safety mechanics, see the Community Guidelines.

13. Advertising

The free tier of the Service is partly supported by advertising. We show ads in a small set of reserved placements (we do not interrupt active conversations, signup, the paywall, or any compliance flow). Pro subscribers do not see ads.

We share only the minimum information needed to display an ad (placement ID, app version, coarse country). We do not share your email, your messages, your location, or any profile details with advertisers, and we contractually prohibit our ad partners from retargeting based on what you do inside the Service. We use a curated list of brand-safe networks. See the Privacy Policy for the operative list.

14. Intellectual property and the DMCA

Polari Group owns the Service — software, design, branding, the Ojalá wordmark, and the underlying intellectual property — except for User Content. You receive a limited, revocable, non-transferable, non-exclusive licence to use the Service for its intended purpose. Nothing in these Terms grants you ownership of, or any right beyond use of, our IP.

DMCA copyright notices. If you believe content on the Service infringes your copyright, send a written notice to our designated agent that includes the information required by 17 U.S.C. § 512(c)(3): identification of the copyrighted work, identification of the infringing material with enough detail for us to locate it, your contact information, a statement that you have a good-faith belief that the use is not authorised, a statement under penalty of perjury that the information in the notice is accurate and that you are authorised to act, and your physical or electronic signature.

Designated DMCA agent: legal@ojaladating.com (preferred). Postal address in § 26.

We will respond to valid notices by removing the material or disabling access to it. We will notify the user who submitted the content and provide them an opportunity to send a counter-notification under 17 U.S.C. § 512(g). We may terminate the accounts of users who are the subject of repeated copyright complaints, as required by the safe-harbour provisions of the DMCA.

15. Privacy

Our collection, use, and sharing of your information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

15a. AI and automated systems

Parts of the Service run on artificial intelligence and automated decision systems: photo review, scam detection, ranking, and support. Our AI Use Policy describes each of them and is incorporated by reference into these Terms.

Nico is an AI assistant, not a person. It is labelled as AI wherever it appears. Nico can read a summary of your own account, and can re-check your subscription with the App Store and restore your Pro subscription if a purchase did not apply. It cannot make any other change — it cannot issue refunds, restore boosts, approve photos, cancel subscriptions, or lift a suspension. Where something requires a change, Nico collects the details and passes them to our team, who respond by email.

Nico’s answers are not binding. AI can be wrong or out of date. Nothing Nico says is legal, medical, or financial advice, and nothing it says creates an obligation on us or overrides these Terms, our Privacy Policy, or our community guidelines. Where an answer and a written policy disagree, the written policy governs.

Chats are recorded. By using the assistant you agree that we store the conversation as described in our Privacy Policy. Do not send payment card numbers, passwords, or government ID numbers through it. Nobody from Ojalá will ever ask you for your password.

A permanent ban is never automatic. Automated systems may recommend enforcement and may apply a temporary suspension with a logged audit trail, but a human moderator makes every permanent decision. You may request human review of any automated decision that affected you, and appeals are decided by a person: appeals@ojaladating.com.

Do not abuse the assistant. You may not use Nico, or any other AI feature, to generate content that violates § 4, to attempt to extract our prompts or internal configuration, to impersonate Ojalá staff, or to script or automate requests at volume.

16. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. To the maximum extent permitted by law, Polari Group disclaims all warranties, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment. We do not warrant that the Service will be uninterrupted, error-free, secure, or meet your expectations.

In-person meetings. The Service helps you discover other adults nearby. It does not vouch for them. You decide who to communicate with, who to share your photos with, and who to meet in person. We do not conduct background checks, sex-offender registry checks, or identity verification. Meeting other users is at your sole risk. Use common sense — tell a friend, meet in public first, trust your instincts.

Sensitive information. Any health information, sexual orientation, gender identity, or other sensitive information that you place on your profile, in messages, or anywhere else on the Service is information you chose to share. We cannot prevent another user from screenshotting, redistributing, or misusing information you choose to disclose. Disclose only what you are comfortable other users seeing.

AI output. Automated and AI-generated output on the Service, including anything the support assistant says, is provided without warranty of accuracy, completeness, or fitness for any purpose. See § 15a.

Moderation. Our automated moderation systems are imperfect. Some content that violates these Terms may briefly appear on the Service before it is removed. Some content that does not violate the Terms may be incorrectly flagged. We do not warrant that any particular piece of content has been reviewed or is safe.

17. Limitation of liability

To the maximum extent permitted by law, Polari Group and its directors, officers, employees, affiliates, and agents are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages (including loss of profits, goodwill, data, or other intangible losses) arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any and all claims arising out of or related to the Service is limited to the greater of (a) the amount you paid Polari Group (excluding amounts paid to Apple or Google) in the 12 months preceding the claim or (b) USD $100.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In those jurisdictions, the limitations above apply to the fullest extent permitted by law.

18. Indemnification

You agree to indemnify, defend, and hold harmless Polari Group and its directors, officers, employees, affiliates, and agents from and against any claims, demands, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) any User Content you submit; (c) your violation of these Terms, the Community Guidelines, or applicable law; or (d) your violation of any third party's rights, including any other user's privacy or intellectual-property rights.

We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defence.

19. Termination

You may terminate these Terms at any time by deleting your account in Settings. We may terminate or suspend your access to the Service for the reasons in § 11, or for any other lawful reason on reasonable notice. The following sections survive termination: § 5 (the licence you granted us for User Content we've already shown), § 9 (no refunds), § 11 (effect of ban), § 14 (IP), § 15 (Privacy by reference), § 16 (Disclaimers), § 17 (Liability cap), § 18 (Indemnification), §§ 20–24 (Dispute resolution), and any other clause that by its nature should survive.

20. Governing law and venue

These Terms are governed by the laws of the State of New Mexico and the federal laws of the United States, without regard to conflict-of-laws principles. The state and federal courts located in Bernalillo County, New Mexico are the exclusive venue for any action that is not subject to the arbitration provision in § 21, except where another forum is required by law (including the small-claims carve-out in § 23).

If you reside outside the United States, the laws of New Mexico may not be your local law. Nothing in these Terms deprives you of any mandatory protection of your local consumer-protection law.

21. Dispute resolution — informal first, then arbitration

Informal resolution. If you have a dispute with us, you agree to first attempt to resolve it informally by sending a written notice to legal@ojaladating.com describing the dispute, the relief sought, and your contact information. We will attempt to resolve the dispute within 60 days. Neither party may start an arbitration or court proceeding (other than a small-claims action under § 23) before the 60-day informal period expires.

Arbitration agreement. If informal resolution fails, you and Polari Group agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Claim”) exclusively by individual, binding arbitration administered by JAMS under its Streamlined Arbitration Rules then in effect (or, for Claims with damages above $250,000, JAMS Comprehensive Arbitration Rules). The arbitration will be conducted in English. The seat of the arbitration is Bernalillo County, New Mexico, but the arbitrator may permit you to participate remotely.

The arbitrator (not a court) decides all issues, including the scope and enforceability of this arbitration agreement, except as expressly carved out below. The arbitrator's award is final and binding on both parties and may be entered as a judgement in any court of competent jurisdiction.

This arbitration agreement is made under the Federal Arbitration Act, 9 U.S.C. § 1 et seq.

Mass-arbitration coordination. If 25 or more similar Claims are filed against Polari Group within a 90-day period and represented by the same or coordinated counsel, all such Claims will be administered as a batch under the JAMS Mass Arbitration Procedures and Guidelines (or, if JAMS does not maintain such procedures at the time, under reasonable procedures the arbitrator orders). The parties agree to good-faith mediation of the batch before any individual arbitration proceeds, and bellwether resolution may be used to structure the batch.

22. Class action waiver and jury trial waiver

You and Polari Group each waive the right to bring or participate in any class, collective, mass (except as provided in § 21), consolidated, or representative action, and the right to trial by jury, with respect to any Claim, to the maximum extent permitted by law. The arbitrator may award relief only on an individual basis and may not consolidate or join claims by other users.

If this class-action waiver is found unenforceable as to a particular Claim or remedy, that Claim or remedy will be severed and handled in court (and the rest of these Terms and the rest of the arbitration agreement remain in effect).

23. Carve-outs and your statutory rights

The arbitration and class-action provisions in §§ 21–22 do not apply to any of the following, which may be brought in court or any other forum permitted by law:

• Sexual-assault and sexual-harassment Claims. Under the federal Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021 (9 U.S.C. §§ 401–402), you may elect to bring any Claim that relates to conduct alleged to constitute sexual assault or sexual harassment in court instead of arbitration. The class-action waiver does not apply to such Claims.
• Small claims. Either party may bring an individual action in small-claims court for any Claim that qualifies for that court, so long as the action remains in small claims and is not removed, transferred, or amended to seek relief outside the small-claims jurisdictional limit.
• Injunctive relief for IP. Either party may seek injunctive or equitable relief in court to protect intellectual-property rights, trade secrets, or confidential information.
• Public injunctive relief (California). Nothing in these Terms waives any non-waivable right under California law to seek public injunctive relief, including under the California Supreme Court's decision in McGill v. Citibank, N.A., 2 Cal. 5th 945 (2017). If the McGill rule applies to your Claim, the public-injunctive portion of the Claim may be litigated in court even though the rest of the Claim proceeds in arbitration.
• Government enforcement. Nothing here limits any government agency's ability to bring an enforcement action against either party.

The Terms do not waive any non-waivable consumer rights you have under applicable law (including state UDAP statutes, the FTC Act, and analogous foreign laws).

24. Miscellaneous

• Entire agreement. These Terms, plus the Privacy Policy and Community Guidelines, are the entire agreement between you and Polari Group about the Service. They supersede any prior agreements.
• Severability. If any clause is found unenforceable, the rest stays in effect; the unenforceable clause will be construed to give it the maximum valid effect.
• No waiver. Our failure to enforce a provision is not a waiver of that provision or any other.
• Assignment. You may not assign or transfer these Terms. We may assign them as part of a corporate transaction (merger, acquisition, asset sale, or similar).
• No agency. No agency, partnership, joint venture, employment, or franchise relationship is created by these Terms.
• Notices to you may be given by email to the address on your account, by a notification inside the app, or by posting on the Site.
• Force majeure. Neither party is liable for delays or failures caused by events outside its reasonable control (natural disasters, government action, third-party infrastructure failures, etc.).
• Apple-platform terms. If you access the Service via an Apple-supplied app, the following also applies: (i) these Terms are between you and Polari Group only, not Apple, and Apple is not responsible for the Service or its content; (ii) Apple is a third-party beneficiary of these Terms with respect to your use of the Apple-supplied app and may enforce these Terms against you; (iii) you must comply with the Apple Media Services Terms; (iv) Polari Group, not Apple, is solely responsible for product support, warranty obligations, and addressing any claims relating to the app.

25. State-specific addenda

California residents

You may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), described in the Privacy Policy. Under California Civil Code § 1789.3, the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. The McGill carve-out applies (see § 23).

New York residents

The exclusion of incidental and consequential damages and the limitation of liability in §§ 16–17 may not apply to you to the extent prohibited by New York law. The arbitration provision remains enforceable under New York law as a matter of federal preemption (FAA).

Illinois residents — biometric notice

We use a browser-fingerprinting technology (FingerprintJS Pro) to anchor anonymous accounts and to help detect ban evasion and account abuse. To the extent any Illinois resident considers this fingerprint a “biometric identifier” or “biometric information” under the Illinois Biometric Information Privacy Act (BIPA, 740 ILCS 14), Polari Group (a) discloses that the fingerprint is collected to identify devices across sessions for fraud and safety purposes, (b) retains the fingerprint only for the duration of the related account's life plus the forensic-retention window in the Privacy Policy, (c) does not sell, lease, trade, or otherwise profit from the fingerprint, and (d) treats it with the same care as any other sensitive identifier. Your continued use of the Service after first being shown the privacy notice constitutes written consent under 740 ILCS 14/15(b). You may revoke consent at any time by deleting your account.

Washington residents — My Health My Data Act

Any HIV status, sexual orientation, sexual-health information, gender-identity information, or precise location indicative of attempts to obtain reproductive or sexual-health services that you place on the Service is “consumer health data” under Washington's My Health My Data Act (RCW 19.373). For Washington residents, our processing of that information is described in the Consumer Health Data Privacy Policy section of our Privacy Policy, including the limited purposes for which we collect, the third parties with whom we may share, and the opt-in consent and consent-withdrawal mechanisms required by RCW 19.373.040 and § 19.373.050.

Massachusetts, New Jersey, and other jurisdictions

In jurisdictions that limit liability waivers, class-action waivers, or arbitration agreements as applied to consumer contracts, those provisions of these Terms apply only to the extent permitted by your local law. If a provision is found unenforceable as to you, it is severed (§ 24) and the rest of these Terms continues in effect.

26. Contact

Polari Group, a New Mexico limited liability company, operates Ojalá.

• General legal: legal@ojaladating.com
• DMCA / copyright: legal@ojaladating.com
• Safety / appeals: safety@ojaladating.com
• Privacy: privacy@ojaladating.com

Polari Group
c/o Legal Department
6300 Riverside Plaza Ln NW Ste 118
PMB 418129
Albuquerque, New Mexico 87120-2617
United States